Frequently Asked Questions
When to Visit
When is the best time to visit?
It is always a good time to visit the gardens because there are plants in bloom every day of the year. A large number of our plants bloom in the Spring - April and May being the months with the greatest number in flower. Sign up to receive the Wallace Gardens eLetter so that you can know when certain plants are ready to bloom.
Directions to Wallace Gardens
Where are you located?
Our office address is 30600 N. Pima Road, Lot 58, Scottsdale, AZ 85266
We are situated in the gated residential community of Sincuidados (sin quee da dos), on Pima Road between Dixileta and Lone Mountain Roads. The main entrance is located about 200 yards north of the Dixileta/Pima intersection on the west side of the road.
Making a Reservation
Do I have to make a reservation?
Yes. Wallace Gardens is located in a gated residential community. Everyone - members, guests, volunteers - who visits Wallace Gardens for any reason must submit his/her name and contact information prior to arrival.
How do I make a reservation?
To schedule a guided tour, call our office during regular business hours (Monday through Friday between 8 a.m. and 5 p.m.) at 480-488-8003.
Do I have to go on a tour?
Guests are required to be a part of a guided tour group to see Wallace Gardens.
Donor Society members may schedule either a docent-guided tour or a self-guided tour.
How much does it cost to visit the Wallace Gardens?
There is no charge to enjoy the Wallace Gardens. Donations are gratefully accepted.
Are children allowed into Wallace Gardens?
Children are welcome at Wallace Gardens but they are subject to the same rules as adults. Please consider that a two hour guided tour may be a bit taxing for a small child.
Guided Tours
When are tours available?
Tours are available most Tuesdays through Saturdays throughout the year. Exceptions to this policy include national holidays, special event days, occasional maintenance days and special group tours.
The starting time for the tours varies with the season of the year.
| October through March | 9:30 am |
| April & May | 9:00 am |
| June through September | 8:00 am |
How long does a tour last?
The tours are approximately two hours long.
How many people can go on a tour?
Wallace Gardens will strive to keep tour groups to 15 people or less.
After a tour, can I walk the Gardens on my own?
Only Donor Society members and their families are permitted to visit the Gardens unaccompanied.
Is the garden wheelchair accessible?
Yes. Wheelchairs and walkers can be accommodated on a slightly modified tour. If you or a member of your party uses a wheelchair or walker, please inform a Guest Services staff member at the time you schedule your tour. Docents and Wallace Gardens volunteers are not permitted to push wheelchairs.
How should I dress when I visit the Gardens?
The Arizona sun can be very intense. We recommend that you wear a hat, long-sleeved shirts and comfortable walking shoes. We strongly suggest you apply sunscreen before your tour.
Private Group Tours
Can I arrange a private group tour?
Yes. Private group tours are available with certain conditions. Call our office for further information - 480-488-8003.
Contacting Us
How do I contact Wallace Gardens?
You can call us at 480.488.8003 or email us at info@wallacegardens.org
Donor Society Membership
Membership in a Donor Society is granted to individuals who make a donation of $100 or more. The membership lasts for one year and can be renewed.
Membership is easy, simply complete our Membership Form.
What does a membership include?
- Open access to the Gardens during the days the Gardens are open
- Advance notice and discounts on special events, classes, lectures and workshops.
- Invitations to Donor Society Members-only special events.
Do I have to make a reservation to be a guest at the Gardens?
Yes. Wallace Gardens is located in a gated residential community. Everyone - members, guests, volunteers - who visits Wallace Gardens for any reason must submit his/her name and contact information prior to arrival.
Is my membership tax deductible?
Yes. Donations to Wallace Gardens are tax deductible.
Can a corporation be a member?
No. Only individuals and family are allowed to be members.
Volunteering
Do I have to be a member to be a volunteer?
No.
How do I become a volunteer?
If you are interested in volunteer opportunities at Wallace Gardens, contact our office at 480-488-8003 for more information.
Will I have to attend classes?
Yes. Training is a key element for volunteer success. The amount of training will depend upon the volunteer job.
Can children be volunteers?
No. Volunteers must be at least 18 years old.
Will I have to wear special clothing while volunteering, if so, do I have to pay for it?
There is no dress code as such but we urge volunteers to dress appropriately because they are representing Wallace Gardens to guests. The exception is tour guides who will be expected to wear a Wallace Gardens polo shirt while conducting a tour.
What will I do as a volunteer?
There are many activities that need to be done around the gardens that can be accomplished by volunteers. These jobs will vary from month to month and year to year. However, two classifications will always exist - tour guides and horticulture helpers. Contact the office at 480-488-8003 for more information.
I don't get around like I used to, are there things I can do as a volunteer?
Yes, indeed. Some of the hardest jobs to fill with volunteers are physically the easiest. They usually involve indoor work or simple work at special events. We would love to have your help.
Plant Sales
No plant sales are planned at this time.
Photography
Am I allowed to take photographs?
Taking photos or videos for your own, non-commercial use is encouraged.
Can I bring a tripod?
No. Tripods are not allowed while on a guided tour. Members can bring tripods if they are doing a self-guided tour.
Miscellaneous
Are pets allowed?
No pets are allowed on the property. Guide dogs and assistance dogs are welcome if they are properly certified.
Can I bring food and/or drinks with me?
You can bring water with you but not food. There is water available at Wallace Gardens but we do not sell food.
The Preserve
Can I hike in the Wallace Desert Preserve?
Yes. A reservation must be made and an injury release form must be signed before hiking.
Reservations
Scheduled tours of Wallace Gardens are available only by reservation. There are no admission fees to visit and tour the Gardens as we are a 501(c)(3) nonprofit organization.
Contact Us
480.488.8003 or info@wallacegardens.org